Warranty

Right of Guarantee

a) With the exception of clothing, footwear and articles pursuant to Legislative Decree 206/2005 ("Consumer Code"), all products on sale on this site are covered by the 24-month legal guarantee.

b) The date of purchase shown in the accompanying document is the proof. If said document is absent or lost, it may be requested from Cardiosox.it.

c) Cardiosox.it, on the basis of the 24-month legal guarantee, is liable towards the consumer (the natural person who acts for purposes unrelated to any entrepreneurial, commercial, artisanal or professional activity carried out) for non - conformity defects found at the time of purchase .

d) The lack of conformity exists when the product is not suitable for the use for which it must normally serve, does not conform to the description or does not possess the qualities promised by the seller, does not offer the usual qualities and performance of a good of the same type, it is not suitable for the particular use desired by the consumer if brought to the attention of the seller at the time of purchase and accepted by the seller (Article 129 of the Consumer Code).

e) The lack of conformity which occurs within 24 months from the date of purchase of the goods must be reported within 2 months following the date of discovery of the defect.

f) Unless proven otherwise, it is assumed that the lack of conformity which occurs within 6 months of delivery of the goods already existed on that date. In the event of a lack of conformity , the consumer has the right to restore the conformity of the goods, free of charge, by repair or replacement (Article 130 of the Consumer Code). The consumer can ask, at his choice, the seller to repair the goods or to replace them, free of charge in both cases, unless the requested remedy is objectively impossible or excessively expensive compared to the other.

g) One of the two remedies is to be considered excessively onerous if it imposes unreasonable expenses on the seller compared to the other, taking into account:

1. the value that the good would have if there was no lack of conformity ;

2. the extent of the lack of conformity ;

3. of the possibility that the alternative remedy can be carried out without significant inconvenience for the consumer.

4. Repairs or replacements must be made within a reasonable period of the Consumer's request. If within the maximum period of 60 days Cardiosox.it is unable to return the repaired product, the consumer may request one of the alternative remedies (replacement, termination of the contract, price reduction)

5. Cardiosox.it will send the product for any repairs to the Technical Assistance Center authorized by the Manufacturer.

6. Damage caused by misuse is not guaranteed.

7. Parts subject to wear are not guaranteed if the damage is attributable to normal use.

8. Unless otherwise indicated, the guarantee is void if the product is used in gyms and public facilities.